Returns & Exchanges
At Sazerac Stitches, we want you to be delighted with your lighting and home decor. If your selection isn't the perfect fit, we offer returns on most standard items within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive an authorization form and shipping instructions.
Prepare the Package
Carefully repack your items in their original packaging, ensuring all hardware, mounting plates, and accessories are included to avoid restocking fees.
Ship It Back
Affix the provided return label to your box and drop it off at any authorized carrier location, keeping a copy of your tracking number for your records.
Receive Your Refund
Once our workshop inspects the returned items for quality assurance, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing